We collect several types of personal information from and about users of our Website, including information you provide to us either through our Website or call center. Your use of this Website constitutes your consent to collect and use the personal information obtained from you. For purposes of this policy only, "personal information" refers to any information by which you can be personally identified that includes name, e-mail address, mailing address, telephone number, credit card information, your responses to our survey questions, and information relating to any orders you place.
Non-Personally Identifiable Information
Our Website also collects technical and navigational information that is not personally identifiable to any particular user. This type of information may include computer browser type, internet protocol (IP) address, pages visited on the website, time spent on our Website, and other communication data. This information may be used or analyzed by us to improve our web design, functionality, enhance our ability to service you, and estimate our audience size and usage patterns. For the same reasons, we may also obtain other non-personally identifiable information about your general internet usage by using cookies. You may refuse to accept cookies by activating the appropriate setting on your browser. However, if you select this setting you may be unable to access certain parts of our Website. We may share non-personally identifiable information with third parties in connection with referral relationships and for reasons stated above.
We use information that we collect about you or that you provide to us, including any personal information, in the following ways: responding to your inquiries, providing you with information about our products and services that you request from us, or other information that you find useful (regardless if a business relationship exists between us), aggregate statistics about our customer’s preferences, processing orders you have submitted, maintaining your account, to carry out obligations and enforce our rights arising from any contracts entered into between you and us. Occasionally, we may deliver marketing and account information relevant to you, such as discount coupons, information about new product offerings, reservation confirmations, surveys, account information, notification services, and for administrative reasons. You may opt-out of receiving any of our marketing or promotional emails at any time by sending an e-mail to firstname.lastname@example.org or by using the links provided in any emails received from us. We do not sell or release your personal information to outside organizations. Third party service and product suppliers, however, may be engaged by A Family Storage or Cool Box to perform a variety of functions, such as fulfilling orders, assisting with promotions, credit card processing, transportation services, conducting contests or services, providing technical services for our Website, etc. We may at times share information about you that is necessary for the outside company to provide the requested service. These outside companies may only use such information about you for the limited purpose of performing their services and may not use such information for any other purpose. We reserve the right to disclose your personally identifiable information as required by law if we believe that disclosure is necessary to protect our rights, for fraud detection or prevention, and/or to comply with a judicial proceeding, court order or other legal processes (e.g., subpoenas).
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.