A Family Storage Forms

Keep us in the loop. Need to update your address, vacate your unit or want to send us feedback? Follow the link below. 

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Change Your Address

Moving? Keep us in the loop! Log in to update address quickly and easily in your account.

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Intent To Vacate

Ready to move out? Send us a quick note and let us know your plans for a smooth transition.

Send a Vacate Notice

Feedback Form

Tell us about your experience with A Family Storage. Your insights help us improve!

Send Feedback

Frequently Asked Questions

To view our full list of frequently asked questions, click here. 

Why should I update my Information?

We may need to contact you. There are many reasons why an A Family Storage manager may need to contact you such as: A tenant requesting a call back, payment not received, late payments, lien, an emergency, etc. Giving A Family Storage a way to contact a tenant helps provide a better line of communication.

I'm a new renter, what's my account password?

Your default password is your gate code unless you have it changed. If you need assistance resetting your gate code, contact your A Family Storage location’s facility manager.

How can I update my address?

To update your address, first ‘select your location’ from ‘Update My Address’ section of this page. This will redirect you to your location’s sign-in page. After signing in, click ‘My Account’ located at the red navigation menu, scroll down to the ‘Tenant Information’ section, and select ‘Update Tenant Information.’ This will direct you to a new page. Enter your updated information and then click ‘Update Tenant Information’.